Log into the site and click on the "My Account" link located on the homepage. You can also reach this page by clicking on the “Account” tab at the upper right of any page in the site. On this page there is a section to enter your new password and then re-enter it. Once you have completed these steps click on the "Change Password" button and your password will be updated.

Go to Sermonspice and click on the "Login/Register" link under the "My Account" section on the homepage. Click on the "Forgot your password?" link in the login window. You will then be taken to a "Reset Password" page where you will enter the email address the account is registered under and then click on the "Reset" button.
A new password will be emailed to you immediately.
Copy your new password from the email sent to you go back to our homepage and under the "My Account" section click on "Login". Enter your email address and paste in your new password.
You should now be able to login. You can then change your password.

How do I add to favorites?

To add a video to your Favorites, click the "+favorites" button to the right of the video preview. The button will then change to say "-favorites". You can click this button to remove the video from your favorites page.

To add a video to your Favorites, click the "+favorites" button to the right of the video preview. The button will then change to say "-favorites". You can click this button to remove the video from your favorites page.

To view your "Favorites", log into our site then click the "Favorites" link on the right side of the homepage. You can also access your favorites from other pages on our site by hovering your mouse over the “Account" tab. You can then click on the "Favorites" link in the drop down menu that appears. From here you can view, add to your cart and delete your favorites.

You can also find the link to the favorites page by scrolling to the very bottom of any page and clicking on the “site map” link. This will pull up a page with links that will take you directly to any page on our site.

To remove a video from your favorites, click on the “-favorites” button to the right of any video you have added.

To add or change account information log into the site then click the “Profile” link on the homepage. From here you can change any account information. Click on the “Basic” tab to change your name, company, or subscribe/unsubscribe to our newsletter. Click on the “Contact” tab to edit your billing address, email, or phone number. Once you are done editing be sure to click “Save Changes”.

You can also access this page from inside the site by first logging into the site, then hovering over the “Account” tab. You can then click on the "Profile" link that appears in the drop down menu under "Account".

To add an item to your cart, click the “Add to Cart” button to the right of any video which will then change to a green “Checkout” button. Click the green “Checkout” button or the “Items in cart” button at the top right of the page to review your cart and check out.

When you are ready to check out simply click the “Checkout” button. Be sure to enter all 3 fields (name, Card number and CVN number). The CVN is the last three digits of the number on the back of your credit card, or four numbers on the front upper right if you have an American Express card. For our customer's security, our site does not save this information; it will only save your address information. When you are ready to complete your order, click “Complete Order”. Once your order goes through, you will automatically be redirected to your order history page where you will be able to download right away.

Enter the coupon code at the bottom of the cart window where it says “Enter Coupon”; you will then need to click the “Apply” button to the right to adjust your total. If the “Apply” button is not pushed the discount will not be applied. The “Apply” button will change to a “Remove” button. Click the “Remove” button to remove the coupon from your order.

If you have a Spice Credit balance you would like to use, you can click the “Apply” button to the right of “Enter Spice Credit” at the bottom of the cart window. This will adjust your total. If you do not have “Spice Credit” the “Enter Spice Credit” and “Apply” button will not appear in your cart.

To print a receipt for an order, log into our site, then click the "Order History" link on our homepage. You will be taken to a page listing your orders. Scroll to the order you need a receipt for and click the "Print Receipt" link at the bottom of that order.

To register with us, click on the "Login/Register" link on our homepage. On this page, click the "Sign up for Sermonspice.com" link to the right of the “Login” button. You can then enter your name, email, and the password you would like to use for our site. You can read our Terms and Conditions by clicking the "Terms and Conditions" link at the bottom of the page. Once you have entered all this information click "Sign Up" and you information will be saved and your account created.

Log into the site and click the “Order History” link on the homepage. Click the format you would like and your download will begin. Your computer settings may cause a window to come up asking if you would like to open or save the file rather than automatically beginning the download. You will click "Save" and the download should begin.

If your computer is not giving you the option to save the file, you can download by right-clicking the format you would like to download, then clicking “Save target as” or “Save link as”. You can then select where on your computer you would like to save the file and click “Save” to begin the download.

We recommend using a high speed broadband internet connection as wireless and dial up connections tend to time out before the download is complete.

Our videos come in three formats:

MPEG1 is very compatible file that will work with both PC and Mac based programs. You can also burn this file onto a regular CD and it will play in Most DVD players. This file type is also compatible with Easy Worship Presentation Software.

WMV is a Windows based file that will work very well in Windows Media Player and other Microsoft programs. It will work with Powerpoint, but that program is not always stable with video and will not allow you to place text on top of your videos or loops. This file type is also compatible with Media Shout Presentation Software.

MP4/MOV is the best file type to use with Mac programs and Quicktime. This file type is also compatible with SundayPlus Presentation Software.

Make sure that you download the file type that is going to be most compatible with the media player or presentation software you are using. Since our videos are not meant to be edited, we cannot guarantee that they will play properly in video editing software.

If you are using a background loop, please note that the PowerPoint program will not allow you to layer text over video, however, you can do this in a media presentation software such as MediaShout.

Copyrights for our videos cover the video to be shown in one locale. We are not able to allow broadcasting of any kind due to the contracts we have with our filmmakers.

You may need to update your flash player to view our videos correctly. Here is a link to install the most recent version:

We are not able to offer memberships due to the contracts we have with our filmmakers. However, we do offer 3 different Spice Credits that can save you money.

For $100.00 you get $110.00 worth of products from us.
For $200.00 you get $225.00
For $300.00 you get $345.00

Here is a link to view the certificates.

You can also view the credits by clicking “specials” on the homepage, then clicking the Spice Credit graphic.

These credits can not be combined with any other offer.

The easiest way to search for a specific video is to click on the "Advanced Search" button underneath the search box. From here you can enter the title or words from the title in the search box, select a category, genre, producer, or whether the video is exclusive or not. You can also select how you would like our site to sort your results. Click the "Advanced Search" button at the bottom of the advanced search page to find your results.

Chat with Tech Support: Click Here

Send in a Trouble Ticket: Click Here

Send in a Refund Request: Click Here

Email us at tickets@sermonspice.com

Advertise with us at robin@sermonspice.com

Phone Tech Support:
1-800-887-5745
24 Hours a day

Mailling Address for Sermonspice.com
499 W. Bedford Suite #101
Fresno California 93711